Senior Cloud Systems Administrator

Role Summary

As a Senior Cloud & Systems Administrator you will work as a core part of our tight-knit engineering team. Our product is a client-facing web application that acts as an automation platform for complex medical data. The application uses our AI technology to connect legal and medical administrators processing medical claims. Here, you will find a super-immersive learning environment and an opportunity to rapidly grow your career.

What you'll be doing

• Support our cloud operations infrastructure and applications for our customer needs
• Perform administration of our AWS cloud platform - compute, storage, networking, identity and access management, compute, auditing, compliance
• Establish and maintain adherence to systems access policies
• Fine-tuning and configuring various cloud infrastructures
• Creating backups and managing disaster recovery
• Effectively monitoring performance and availability
• Deploy new services and environments as required
• Assist in developing junior team members with coaching and support
• Support the Engineering Leadership team with strategic input as it relates to operational and infrastructure efficiency
• Maintaining access control, as well as the integrity of data
• Performing services such as patching, and software upgrades
• Troubleshoot technical issues across our platform
• Ensure secure architecture with robust access control and data privacy controls
• Follow standard practices regarding incident, problem and change management

You're a great candidate if

• 8+ years of experience in infrastructure management and design, with a focus on customer service and complex technical assistance
• Experience with Scripting and Automation Technologies: Bash, PowerShell, Terraform, Ansible, Puppet, Docker, Lambda, Python, System Center,
• Practical experience and knowledge in working with Linux OS
• Experience with ticketing and monitoring systems
• Experience with IDP/SSO/SAML, Azure Active Directory
• Working knowledge of relational DBs [Postgres, MariaDB, MySQL]
• Have familiarity with microservices and Docker
• You have a great ability to work and collaborate effectively with other team members
• Have experience with CI/CD tools (Jenkins, Bitbucket Pipelines)
• You have experience in investigation and debugging of issues
• Experience with cloud native and traditional on premise backup and recovery solutions
• Knowledge of cybersecurity compliances standards like SOC 2 and ISO 27001
• Strong understanding of networking concepts in the cloud: VPCs, Internet Gateways, ELBs, Routing and Peering, NSGs
• 3+ years of experience with cloud technology; AWS, Azure, GCP

Why work with us

• The freedom to work Remote or Hybrid, but with a regular, reliable team structure and resources to make your professional environment comfortable 
• A comfortable office access 24/7 in the heart of downtown Toronto to use as you need or want
• Modern employee benefits package, including health and dental coverage
• Competitive compensation with valuable stock options
• An opportunity to develop very rapidly in your career. You will have a lot of responsibility here, and an opportunity to gain much more as our team, our technology, and our customers grow. We can offer you a super-immersive learning environment, and you thrive there you will have the opportunity to rapidly develop this opportunity into senior practitioner or management opportunities as you choose. Our growth and development as a company will also grant you a strong foundation for later stages of your career, if you would like to capitalize on other long-term opportunities in technology
• Access to a learning and professional development fund of up to $1,000 to help you level up your career while you’re working with us.