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Engineers who find a new job through Remote Works average a 15% increase in salary 🚀

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Senior Technical Writer

Remote within European Union

28 September, 2022

Compensation

£65K - 85K

Remote within

  • European Union

Contract type

Full time
Remote working

Technologies & frameworks

  • Technical Writing
Gravitee.io is the leading open source API platform, enabling worldwide developers and business users to build, manage and monitor their APIs.

Role overview

About Gravitee

In 2015, four developers met while working on API strategy and implementation. The API world and API platforms were unnecessarily complex and no powerful open source solutions existed. Together, they decided to build a complete API platform providing business owners effortless control over their entire API ecosystem.

Gravitee.io is the leading open source API platform, enabling worldwide developers and business users to build, manage and monitor their APIs. As a team we are driven by the purpose of giving customers effortless control over their growing API ecosystem and a strong belief in the ethos of open source. By understanding customers’ connectivity challenges and anticipating their needs, we provide the most intuitive platform. We are growing rapidly and we are looking for exceptional people who are excited to join us on this career-defining journey.

The Role & Why it Exists

Gravitee.io is taking APIs to the next level — we provide the premier, easiest-to-use open-source API platform on the market. We are keen to enforce this position by making our documentation best in class through hiring exceptional Technical Writers who are passionate about technical documentation and can contribute to a documentation user experience that makes technologies fun and easy to work with.


We are currently looking to hire a Senior Technical Writer to join our growing business - a high achiever who is full of energy and ideas and is not afraid to take on new challenges and responsibilities when they need to get the job done and well. This is a great opportunity to become a founding member of Gravitee’s new mission-critical technical writing team and help make the Gravitee documentation the best in the industry.


WHAT YOU WILL BE DOING

Your daily to-do list will feature some or all of the following, but is not limited to:

  • Design, write, publish, and maintain new and updated technical documentation content for Gravitee’s public documentation portal (docs.gravitee.io) and other Gravitee platforms.
  • Contribute to the continuous improvement of the documentation development and delivery processes, best practices, ways of working, and internal guidelines.
  • Review and assist with technical documentation content produced by peer technical writers in the team, as well as internal and external contributors from Gravitee and the open-source community.
  • Proactively improve the quality of existing technical documentation content on a regular basis.
  • Take part in the implementation and enhancing of new and existing documentation tools and frameworks.
  • Contribute to Gravitee’s global content strategy.
  • Conduct in-depth interviews with subject matter experts to fully understand the architecture, products, and features of the Gravitee platform.
  • Stay on top of the product roadmap and release schedules to produce timely documentation as new features get released.
  • Understand common customer needs, challenges, and opportunities, and create/update documentation content to address these. 
  • Collaborate with product, engineering, customer, and community teams to ensure end-user documentation needs are properly addressed.
  • Work as part of a dedicated Scrum team in parallel to leading or contributing to additional documentation projects.
  • Mentor junior members of the Technical Writing Team.


MINIMUM QUALIFICATIONS

The right candidate will possess at least the following, if not more:

  • 5+ years of experience working as a technical writer, ideally for a software development company or team.
  • Highly skilled at translating complex technical information to various stakeholders and target audiences, both verbally and in writing.
  • Excellent communication skills and demonstrable mastery of presenting complex technical information in a clear and concise manner.
  • Experience using content authoring and publishing tools - demonstrable expertise in at least one such tool or system.
  • Experience with Markdown/Asciidoc-based documentation frameworks.
  • Experience using Git/GitHub for version control.
  • Knowledge of API concepts and documentation, with a strong focus on API Management and/or Access Management technologies.
  • Experience with API documentation development and publication methods, processes, and tools.
  • Experience with one or more technologies such as Docker, Kubernetes, Kafka, Graph QL, OpenAPI.
  • Experience with using technical documentation style guides.


PREFERRED QUALIFICATIONS

Additionally, these are not required, but preferable:

  • Familiarity with one or more programming languages (read code) or other relevant technical background.
  • Leadership and mentoring experience.
  • Experience with open-source software platforms and products.
  • An established opinion about the use of the Oxford comma in technical documentation.


OUR VALUES

Gravitee.io is committed to equality. Our company culture is vibrant, open, and supportive and we value the following:

  • Do what it takes
  • Be passionate and open
  • Create and contribute to an enjoyable, supportive and respectful environment
  • Go above and beyond for our community


WHO YOU ARE

  • You are passionate about technical writing and you have ambitious plans for career growth as a committed and driven professional technical writer. In fact, you are passionate and truly motivated about everything in life - not just work.
  • You enjoy making the world a better place by alchemizing technical illuminating matter into written lore for humans and machines alike.
  • You are a quick and avid learner and you like to get creative when solving technical (and any other) problems at work.
  • You get things done. You get things done on time and with outstanding quality. And you like to have fun along the way.
  • You are a talented communicator and you collaborate well with everyone as a proactive and loyal team player.
  • You are an energetic and friendly person who would add to Gravitee’s vibrant company culture.
  • Your attention to detail is legendary.
  • You thrive working in a fast-paced, agile, startup-style work environment.
  • You are naturally customer-focused, with a ‘customer-first’ attitude.
  • You are kind, respectful, courteous, harmonious, polite, and conscientious.
  • Rich imagination, creativity, and a good sense of humor are a plus


WHAT YOU GET

  • Market-competitive salary
  • 25 days’ holiday
  • Statutory pension
  • Ability to work for one of the fastest-growing companies and alongside some of the most talented people in the API technology sector
  • Team outings
  • Lots of soft benefits (e.g., time off to celebrate your birthday, ‘health days’, lunches, etc.)
  • A meaningful, progressive, global company culture that is as fun as it is hardworking
  • Endless growth opportunities
  • And more!


Gravitee

    Effortless control of your API ecosystem Our API Platform is the richest Open Source solution available. We help organizations unify APIs into an easy-to-use and secure space. Gravitee.io – the natural force of connection. - Richest Open Source functionality - Highly flexible and scalable vs other platforms - API, Access and Identity Management all in one place - Build, manage and monitor intuitively and quickly

    View 2 jobs
    Engineers who find a new job through Remote Works average a 15% increase in salary.

    Compensation

    £65K - 85K

    Remote within

    • European Union

    Contract type

    Full time
    Remote working

    Technologies & frameworks

    • Technical Writing

    Get hired!

    Sign up now and apply for roles at companies that interest you.

    Engineers who find a new job through Remote Works average a 15% increase in salary.

    Start with GitHubStart with Stack OverflowStart with Email

    Get hired!

    Sign up now and apply for roles at companies that interest you.

    Engineers who find a new job through Remote Works average a 15% increase in salary.

    Start with GitHubStart with Stack OverflowStart with Email

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